My thoughts
Avoiding gray areas.
Internal communications:Setting up expectations within an organization is not as easy as it seems. This can be the case when working complex situations.But what if before an opportunity starts certain lines of communications have been set up? Then only during a live...
If you have ever been cut the feeling resonates more.
In life there is a timeline for everything. I can remember my junior year in high school I was cut from the basketball team. I had put forth a lot of effort into the game. During my senior year I devoted most of the time into the journalistic program ( morning news...
To convert more is to deliver more.
Converting over business leads to new business takes strategy.I have worked with some high-preforming individuals and teams over the years. There are some constant traits I have seen when it comes to make the conversion to a new customer.They do more -High performing...
Active listening turned off.
Recently I was asked to attend an in-person visit.The goal was to get important information to examine what to do next.We were attempting to get the payoff amount on a vehicle.Instead, the sales manager went into his own talking point. He was the new person there. He...
Broken Chains of Communications
A chain is intended to be a stable and reliable application for pulling heavy and strong items. If you have ever picked up a chain and parts of it break off right away the entire chain is useless. The same can apply to communications. Communications appear...
Managing Meetings
Securing visit times to discuss your opportunity might be one of the most challenging parts to the process. The layer of managing the next step has come more to mind: Are their intentions still to meet (especially if meeting is 1 to 2 weeks out)?Have a strategy ready...
Managing Stakeholders
About seven months ago I had visited a business about to open. I was offering marketing services. The owner then told me she wanted to get her location up and running before making an investment into advertising. I recently stepped foot into the restaurant with...
The Zooms
Honestly it's been a change this year handling video conferences. It feels like you are on TV and entertaining your watcher at the same time. Here are a couple points how to get over The Zooms: Take control of conversation with concise questions, Give acknowledging...
Buyers Want Experiences
I got an invite today. Its to a soft opening of a new restaurant in town. Of course, there is more to this. I had followed the emerging new place while in construction. I eventually got the owners into a marketing program helping launch the opening. However, our...
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